Want to Change the Shackle Code on Your Lockbox?

The shackle code on your lockbox can be changed to any 4-digit number you prefer.  In fact, all your lockboxes can share the same preferred 4-digit shackle code, so…

What To Do When Your eKEY Fob Starts Flashing Red

When your eKEY Fob starts flashing red, it's time to change the battery.

The eKEY Fob uses a CR2032 lithium coin battery, which can be purchased…

How to Update Your ActiveKEY

If you're seeing a "Call to Enable" or "Key is Expired" message on your ActiveKEY, more than likely, you need an Update Code.  These messages appear when…

Need an eKEY Authorization Code?

You just switched to a new phone and your eKEY app is requiring an authorization code.  What do you do?

Follow the 5 steps below…

Set Up Your SupraWEB Account

SupraWEB is where Supra users go to manage lockbox inventory, view activity reports, send and receive showing feedback, and more.

Follow the 5 steps below to quickly…

ActiveKEY vs eKEY

ActiveKEY or eKEY?  That is the question.

When helping REALTORS® with Supra, we always get asked which KEY is better: the ActiveKEY or the eKEY.

The answer…

Where and How to Place a Lockbox on a Property

When choosing a location for your lockbox on a property, it is important to think about compliance and safety.  While GAAR does not have rules on…

Enable the CBS Feature on Your Lockbox

If you'd like to make sure you're contacted before your listings are shown, enable the Call Before Showing (CBS) feature on your lockboxes.

The CBS feature prevents brokers from accessing your lockbox's…

Supra Lockbox Audit

GAAR is evaluating Lockbox vendors and needs a few minutes of your time to verify your lockboxes.

The Supra contract expires February of 2016. Therefore,…